FOOD & PRODUCT DISCLAIMER

Last Updated: 20 September 2026

This Food & Product Disclaimer applies to products sold through Tayba Mart, operated by ALSHAM MARKETS SDN. BHD.

Website: https://tayba-mart.com.my

Tayba Mart offers a variety of food, beverages, groceries, chilled products, frozen products, snacks, sauces, spices, dates, dry foods and other related products.

Malaysia’s food safety framework includes the Food Act 1983 and Food Regulations 1985, which regulate matters including food safety, quality and labelling. The Ministry of Health’s current materials also reflect subsequent amendments and guidance.

1. PRODUCT INFORMATION

We make reasonable efforts to provide accurate information about products displayed on our website.

Product information may include:

Product name
Brand
Product description
Ingredients
Net weight or volume
Country of origin
Storage instructions
Nutritional information
Allergen information
Product images
Expiry or best-before information where available

However, information, packaging and product formulations may change from time to time.

The actual product packaging supplied by the manufacturer should be treated as the most current source of product information.

2. PRODUCT IMAGES

Product images displayed on our website are provided for illustration and product identification purposes.

There may be minor differences between website images and the actual product, including:

Packaging design
Label design
Colour
Container shape
Size or appearance

Such differences may occur when manufacturers update their packaging or product presentation.

3. INGREDIENTS

Customers should review the ingredient information on the actual product packaging before consuming a product.

This is particularly important for customers who have:

Food allergies;
Food intolerances;
Dietary restrictions;
Religious dietary requirements; or
Other ingredient-related concerns.

Tayba Mart may obtain product information from manufacturers, distributors or suppliers. Where applicable, we endeavour to present available information accurately.

4. ALLERGENS

Food products may contain ingredients that can cause allergic or hypersensitivity reactions.

Customers should carefully read the ingredient and allergen information provided on the product packaging before consumption.

Malaysia’s Ministry of Health provides specific guidance concerning the labelling of food ingredients that may cause hypersensitivity.

Tayba Mart cannot guarantee that products are free from allergens or that products manufactured in a facility handling particular allergens will not contain traces, unless this is specifically stated and supported by the relevant product information.

If you have a serious food allergy or other medical dietary restriction, please consult the product label and an appropriately qualified professional before consuming the product.

5. NUTRITIONAL INFORMATION

Where nutritional information is displayed on our website, it is provided based on information available from the manufacturer or supplier.

Nutritional information may change if the manufacturer changes the formulation or packaging.

Customers should refer to the actual product label for the most current nutritional information.

Malaysia regulates nutrition labelling and nutrition claims under the Food Regulations 1985.

6. HEALTH AND NUTRITION CLAIMS

Information on our website should not be interpreted as medical advice.

Tayba Mart does not intend product descriptions to diagnose, treat, cure or prevent any disease unless such statements are specifically permitted and lawfully applicable to the relevant product.

Customers should not rely on general product descriptions as a substitute for professional medical or dietary advice.

7. HALAL INFORMATION

Where a product is identified as halal, customers should refer to the relevant product packaging and certification information where applicable.

Tayba Mart will endeavour to present available halal information accurately.

However, customers who require halal-certified products should verify the relevant certification or product information before purchasing or consuming the product.

We will not intentionally make a false or misleading halal representation.

8. PRODUCT ORIGIN

Products sold through Tayba Mart may originate from Malaysia or other countries.

Where country-of-origin information is provided, it is based on information available from the manufacturer, importer or supplier.

Country-of-origin information may be displayed on the product packaging.

9. EXPIRY DATE AND BEST-BEFORE DATE

Customers should check the applicable date information on the product packaging.

Depending on the product, the packaging may display information such as:

Expiry date;
Use-by date;
Best-before date;
Manufacturing date; or
Other applicable date markings.

Customers should follow the manufacturer’s instructions regarding the safe storage and use of the product.

10. STORAGE REQUIREMENTS

Different products require different storage conditions.

Examples include:

Room temperature;
Cool and dry place;
Refrigeration;
Freezing;
Protection from sunlight; or
Other conditions specified by the manufacturer.

Customers are responsible for following the storage instructions provided on the product packaging after delivery.

11. CHILLED PRODUCTS

Chilled products may require continuous temperature-controlled handling.

Customers should:

Receive chilled products promptly.
Inspect the product upon delivery.
Follow the storage instructions on the packaging.
Refrigerate the product as soon as reasonably possible.
Avoid leaving chilled products at room temperature for extended periods.

If a chilled product appears damaged or otherwise unsuitable when received, customers should contact Tayba Mart promptly and provide supporting photographs.

12. FROZEN PRODUCTS

Frozen products should be placed in an appropriate freezer promptly after delivery.

Customers should follow the manufacturer’s freezing and storage instructions.

Customers should not consume a product where the packaging is seriously damaged or where the product appears unsafe or unsuitable.

Any concern about the condition of a frozen product upon delivery should be reported promptly under our Return & Refund Policy.

13. TEMPERATURE-SENSITIVE PRODUCTS

The condition of chilled and frozen products can be affected by factors including:

Delivery time;
Temperature;
Handling;
Customer availability;
Storage after delivery; and
Transportation conditions.

Tayba Mart will take reasonable steps appropriate to the applicable delivery arrangement, but customers must also ensure that temperature-sensitive products are received and stored appropriately after delivery.

14. FOOD SAFETY

Tayba Mart takes reasonable steps to offer products in accordance with applicable requirements.

Malaysia’s Food Act 1983 provides the legal framework for controlling food safety and quality, while the Food Regulations 1985 contain requirements relating to matters including food labelling and food standards.

Customers should always follow the manufacturer’s instructions concerning:

Storage;
Preparation;
Cooking;
Refrigeration;
Freezing; and
Consumption.

15. IMPORTED FOOD PRODUCTS

Some Tayba Mart products may be imported.

Imported food products are subject to applicable Malaysian requirements.

The Ministry of Health maintains the Malaysian food legislation and publishes updates to the Food Act 1983 and Food Regulations 1985.

Product packaging, ingredients, labelling and formulation may differ between countries and markets.

Customers should rely on the information provided on the actual product supplied for the most current product details.

16. MANUFACTURER INFORMATION

Some information displayed on Tayba Mart may originate from the product manufacturer, brand owner, importer or distributor.

Tayba Mart does not manufacture every product sold through the website.

Where appropriate, questions concerning formulation, manufacturing processes, ingredients or specific product certifications may need to be confirmed with the manufacturer or relevant product owner.

17. PRODUCT REFORMULATION

Manufacturers may change:

Ingredients;
Recipes;
Packaging;
Nutritional values;
Manufacturing processes;
Product size; or
Product presentation.

Website information may not immediately reflect every manufacturer change.

For this reason, customers should always check the actual product label before consumption.

18. PRODUCT AVAILABILITY

Products are subject to availability.

A product displayed on the website may become unavailable due to:

Stock shortages;
Supplier changes;
Manufacturer discontinuation;
Import issues;
Logistics problems; or
Other circumstances.

Where a paid product cannot be fulfilled, Tayba Mart will contact the customer regarding an appropriate solution.

19. PRODUCT COMPLAINTS

If you believe a product has a safety, quality, packaging, ingredient, labelling or other product-related issue, please contact Tayba Mart as soon as possible.

Please provide:

Order number;
Product name;
Product batch/lot number, if available;
Expiry/best-before date;
Photographs;
Description of the problem; and
Any other relevant information.

This information can help us investigate the issue with the manufacturer, supplier or relevant party.

20. MEDICAL CONDITIONS AND DIETARY REQUIREMENTS

Product information on Tayba Mart is not intended to replace professional medical, nutritional or dietary advice.

Customers with specific medical or dietary requirements should consult an appropriately qualified professional before consuming products where necessary.

21. CHANGES TO PRODUCT INFORMATION

Tayba Mart may update product descriptions and information when new information becomes available.

We may also update product pages to reflect:

Manufacturer changes;
New packaging;
Updated ingredients;
Updated nutritional information;
Updated product sizes; or
Changes in availability.

22. DISCLAIMER OF UNINTENDED INTERPRETATION

Nothing on the Tayba Mart website should be interpreted as a guarantee that a product will provide a particular health, nutritional, physical or personal result.

Product descriptions are intended primarily to provide customers with information to assist their purchasing decisions.

23. LEGAL RIGHTS

Nothing in this Food & Product Disclaimer is intended to exclude, restrict or limit any consumer rights or legal protections that cannot lawfully be excluded, restricted or limited under Malaysian law.